Privacy Policy

1. Who we are

For the purpose of the UK GDPR, the data controller is:

Company Name: Azgen Ltd.

Registered Address: Main Road, Manor House, Hull, Ryehill, United Kingdom HU12 9NH

Company Registration Number: 14570043

Data Protection Contact: support@cosylyte.com

2.  The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

·     Identity Data: Includes first name, last name, username or similar identifier.

·     Contact Data: Includes email address and telephone numbers.

·     Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to access this Website.

·     Usage Data: Includes information about how you use our Website, products, and services.

·     Marketing and
Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.

2. The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

Identity Data: Includes first name, last name, username or similar identifier.

Contact Data: Includes email address and telephone numbers.

Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to access this Website.

Usage Data: Includes information about how you use our Website, products, and services.

Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.

3. How we collect your data

We use different methods to collect data from and about you, including through:

Direct interactions: You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you subscribe to our newsletter or request marketing to be sent to you.

Automated technologies or interactions: As you interact with our Website, we will automatically collect Technical and Usage Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies. Please see our Cookie Policy for further details.Cookies

4. How we use your personal data

We will only use your personal data when the law allows us to. The table below sets out the purposes for which we use your personal data and the lawful basis we rely on to do so under UK GDPR Article 6.

Purpose / Activity	Type of Data	Lawful Basis for Processing
To manage our relationship with you (e.g., responding to queries, notifying you about changes to our terms or privacy policy)	Identity; Contact	Performance of a contract with you; Necessary for our legitimate interests (to keep records updated and study how customers use our services).
To deliver our newsletter and marketing communications	Identity; Contact; Marketing and Communications	Consent. You have the right to withdraw consent to marketing at any time by clicking the unsubscribe link in our emails or contacting us.
To administer and protect our business and Website (including troubleshooting, data analysis, testing, system maintenance, and hosting)	Identity; Contact; Technical	Necessary for our legitimate interests (for running our business, provision of IT services, network security, and to prevent fraud).
To use data analytics to improve our Website, products/services, marketing, and customer relationships	Technical; Usage	Consent (for non-essential analytics cookies); Necessary for our legitimate interests (to keep our Website updated and relevant and to develop our business)

5. Disclosures of your personal data

We may share your personal data with the parties set out below for the purposes set out in Section 4 above. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

Service Providers: Third-party companies that provide services on our behalf, such as IT and system administration services, email marketing platforms (MailerLite), and website hosting.

Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

Regulators and Authorities: HM Revenue & Customs, the Information Commissioner’s Office (ICO), and other authorities based in the UK who require reporting of processing activities in certain circumstances.If you request a password reset, your IP address will be included in the reset email.

6. International transfers

Some of our external third parties may be based outside the UK, so their processing of your personal data will involve a transfer of data outside the UK. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the UK Government.
• Where we use certain service providers, we may use specific contracts approved for use in the UK (such as the International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses) which give personal data the same protection it has in the UK.

7. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

8. Data retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

9. Your legal rights

Under the UK GDPR, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting us at support@cosylyte.com. You will not have to pay a fee to access your personal data or to exercise any of the other rights, unless your request is clearly unfounded, repetitive, or excessive.

• Right to access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: Request deletion of your personal data in certain circumstances.
• Right to object: Object to processing of your personal data where we are relying on a legitimate interest.
• Right to restriction: Request that we restrict the processing of your personal data in certain circumstances.
• Right to portability: Request the transfer of your personal data to you or to a third party in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Withdraw consent at any time where we are relying on consent to process your personal data. This will not affect the lawfulness of any processing carried out before you withdraw your consent.